By the Author
7 Lessons in Persuasion and Influence
A SHORT COURSE IN PERSUASION AND INFLUENCE BASICS. 7 Lessons in Persuasion and Influence is a quick course in persuasiveness, giving you everything you need…
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7 Lessons in Customer Care
A SHORT COURSE IN CUSTOMER CARE BASICS. 7 Lessons in Customer Care is a quick course in looking after people, giving you everything you need…
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The Ultimate Business Communication Book
If you want to be the best, you have to have the right skillset. From effective business writing and presentations to running productive meetings, THE…
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The Ultimate Negotiation Book
If you want to be the best, you have to have the right skillset. From influencing and persuading to choosing a negotiating style and using…
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Selling in 4 Weeks
Selling In 4 Weeks is a comprehensive guide to sales, giving you everything you need to know in one place. Made up of four bestselling…